Managing challenging conversations

Duration
Delivered live as a one day workshop, or as a Live Online workshop in two half day Zoom sessions.

Language
Slovene or English

Other skills connected to this programme:

Because conversations matter. To work effectively together as a team we need to be able to skilfully engage in challenging conversations – to productively disagree, honestly express expectations and hold each other accountable for our actions. We need to be able to skilfully manage these conversations to help create and sustain a psychologically safe workplace environment.   

  • Why some conversations prove to be more challenging than others
  • What is the meaning of an outward mindset and how this affects how you see and engage with others and how effective you are in any interaction
  • Learn how to shift the conversation from blame, truth and assumptions and towards productive conversation about contributions, perceptions and intent 
  • A structure on how to productively engage in any challenging conversation 
  • Why authentic emotional expression matters in challenging conversations 
  • Reframe your view of challenging conversations and engage in them with less stress, anxiety and worry
  • Create more safety for yourself and others in any conversation and contribute to a more psychological safe work environment 
  • Become effective in managing any conversation - to be able to turn a challenging conversation into a learning one
  • Be able to more assertively express how you feel and gain concrete ideas to clearly express how you feel
  • Be able to see beyond words being said and learn how to explore the story behind and understand others point of view more clearly

Your investment includes:

  • participatory and learner centered delivery for a max of 12 participants
  • all learning materials
  • experiencing everything you are learning being done by your facilitator

Delivered live as a one day workshop, or as a Live Online workshop in two half day Zoom sessions.

Contact us for details

Our Location

Fast Forward International d.o.o.Rašica 20
1315 Velike Lašče
Slovenia

E-mail: jude@fastforwardonline.com

If you want more people coming to work at their best, then we would love to help you to achieve this.

Contact Us Today

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