Nada Grozl, Customer Service Manager, The Goodyear Tire and Rubber Company.

Fast Forward helped our Customer Service team to realise that an individual cannot win as an individual, but as an individual, but as a team. By using SDI we learned how to react to different types of people and this really helps to make our dialy work with customers and colleagues easier. This has helped us to solve problems together and to adapt easier with less stress to all the changes we are facing daily.