Emotional Intelligence is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others.

These skills are just as important as intellect (IQ) in determining success at work and in life. Emotions influence, both productively and unproductively, our decisions, behaviour and performance.

There’s also a wide variety of research and articles on the importance of hiring FOR emotional intelligence. But in all those blogs and pieces of content, authors don’t talk about HOW to hire for EI.

When we understand our own emotions and the emotions of others, our relationships grow, we become more resilient, and able to handle stress more effectively. Far too many employees lack basic self- awareness and social skills and too often, people aren’t aware of how their moods and emotions are impacting others in the workplace.

Harvard Business Review states:

One of the reasons we see far too little emotional intelligence in the workplace is that we don’t hire for it.

We look for where someone went to school, high grades and test scores, technical skills, and certifications. We hire for pedigree and for intellect.

Research shows that EI positively correlate with levels of resilience and negatively correlate with levels of occupational stress. In other words, people with high EI feel less stressed.

Emotional intelligence is one of the most important skills required for success at work.

Emotionally intelligent people tend to also be more successful in:

  • Workplace performance
  • Leadership effectiveness
  • Sales and customer service
  • Resilience
  • Team work effectiveness
  • Employee Engagement

The Genos Emotional Intelligence Selection Report is the best measure of how often a candidate demonstrates emotional intelligence in the workplace.

The report allows hiring managers to utilise EI measures as an additional means to avoiding bad hires.

The Genos Selection model comprises a set of seven emotionally intelligent competencies. These competencies represent workplace skills and behaviours, based on underlying abilities and experiences that are measurable and observable.

What does Genos EI Selection Report include?

  • A high level overview of the candidate’s total EI score along with a deeper dive into each behaviour and its results.
  • Interview questions and an interview evaluation guide that you to dig deeper into the EI of the individual.
  • Summary section to help combine assessment and interview results allowing you to present recommendations about hiring decision.

Fast forward | Genos bookletYou can download a sample Genos EI Selection Report here.

Emotional intelligence is one of many factors related to success in the workplace. The information presented in this report should be combined and weighted with other sources of information to determine the candidate’s suitability or lack thereof for employment.

If you’d like to learn more about this innovative new emotional intelligence selection tool, don’t hesitate to contact us.


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A great misunderstanding when talking about emotional intelligence is that, similar to IQ, one gets a numerical score that tells you how emotionally intelligent you are (or aren’t).

However, what makes a person emotionally intelligent is not a score.

You are only as emotionally intelligent as people experience you being.

No amount of emotional intelligence will be of much use to you, if don’t demonstrate it when interacting with people around you. Which means it all comes down to our behaviour.

Genos International invested 20 years of research in identifying a specific set of 42 behaviours that are responsible for driving an emotionally intelligent impact.  The good news is that pretty much all of us have many of those behaviours as a standard part of the way they behave day to day.

We just need some guidance to make just the right adjustments that will create the biggest positive impact in how we ‘show up’ and the way we are perceived in the eyes of people we work with.

Fast forwqard | Emotional Intelligence CaleidoscopeThink of emotional intelligence as being like a kaleidoscope.

In a kaleidoscope a series of mirrors set at angles to one another create fascinating patterns when they reflect the tiny coloured beads that share the tube with them.  When you turn the tube and even one bead you change its reflection, and the reflection of its reflection and so on – then the entire pattern changes dramatically.

Your working environment is just like that.

Each of your behaviours is like one of those coloured beads, and each of the people who work for you are like mirrors.

People are affected by your behaviours. How they are affected is reflected back to you and to every other person that they deal with day to day. If you change even one small thing about the way you behave in your interaction that can have a dramatic effect on the way you are perceived.


The way we show up, determines the way people feel, that determines the extent to which they engage and that determines the outcomes of our relationships.

But how do you know which of those behaviours are already part of the default way in which you show up’, and which you need to work upon? Genos EI assessments are the only ones that measure ‘Demonstrated Emotional Intelligence’ in a workplace environment. They give you the answer to the question: how you ‘show up’.

Emotional intelligence is something you can absolutely develop and as a result have much more positive impact on people around you.

Interested? Contact us and let’s make it possible.

Source: Genos Europe

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